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BPO Industry Daily

Hr Challenges Highlighted by Genpact Allegations

Genpact is facing significant allegations involving gender bias, harassment, and excessive work hours at its Hyderabad office. These issues, brought to light through a viral video, underline the importance of effective HR practices in addressing workplace culture and management issues. The case emphasizes the necessity for transparent and responsive internal processes to maintain employee trust and prevent crises.

Genpact's Recruitment Drive for Content Moderation Roles

Genpact is conducting a recruitment drive for Associate roles in Content Moderation in Hyderabad, targeting fresh graduates from 2022 to 2026. This initiative reflects the company's focus on digital-led innovation and intelligent operations, aiming to attract candidates who are self-motivated and capable of thriving in dynamic environments.

Genpact Expands Ai Solutions to Financial Operations

Genpact has expanded its suite of AI-driven solutions to enhance accounts receivable processes in the manufacturing and mining sectors. The Agentic Accounts Receivable Suite aims to optimize cash flow and working capital, automating processes such as collections and dispute resolution. With significant efficiency improvements, including up to 80% touchless cash applications, this launch positions Genpact as a pivotal partner for CFOs looking to modernize finance operations.