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BPO Industry Daily

New Job Opening at Genpact in Mumbai

Genpact has announced a new Analyst – Process Analytics – FCRM position in Mumbai, targeting candidates with expertise in Business Analytics, Computer Science, Statistics, or Data Science. This hybrid role involves analyzing financial transactions to identify potential fraud, investigating suspicious activities, and developing anti-fraud strategies. It offers practical exposure to Anti-Money Laundering (AML) and Know Your Customer (KYC) processes, making it an attractive opportunity for professionals interested in the intersection of analytics and financial crime risk management.

Teleperformance Faces Labor Risks in Ai Operations

Teleperformance SE is under scrutiny as it faces a three-month deadline to address labor risks in its data labeling and content moderation operations. Organizations such as the CGT-FAPT, Data Labelers Association, and The Oversight Lab have raised concerns about issues like migrant worker treatment, delayed payments, and inadequate complaint mechanisms. These challenges could lead to legal complications if not resolved, stressing the importance of corporate responsibility in workforce management.

Market Insights: Teleperformance Stock and Revenue Update

Teleperformance's stock performance and revenue figures have been focal points in recent market discussions. The company reported a 1.7% decline in first-half 2026 revenue to EUR 4.883 billion but maintained its guidance for a modest growth of 0% to 2%. Despite the overall revenue drop, specific service lines, particularly AI-enabled data services, performed positively, which is crucial for investor confidence amid challenging conditions. Citi's decision to raise the stock's target price from EUR 50.00 to EUR 72.00 indicates a level of optimism about the company's recovery strategy.