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BPO Industry Daily

Regulatory Actions Against Genpact in India

The Karnataka High Court has upheld the Enforcement Directorate's (ED) order to seize property valued at Rs 37.15 crore linked to Genpact India Private Limited. This decision follows allegations of a fraudulent scheme to transfer Rs 7,635.9 crore to Genpact Luxembourg via unauthorized share acquisitions and FDI round-tripping. The ED's investigation, initiated by the Reserve Bank of India, points to significant foreign exchange violations that raise compliance and corporate governance concerns within Genpact's operations.

Alorica Expands Bpo Presence in Cagayan Valley

Alorica, a business process outsourcing firm, is set to inaugurate a new facility in Tuguegarao City, marking the company as the first large-scale BPO employer in Region 2. This expansion is expected to boost local employment opportunities, with support from local government officials, including Mayor Maila Ting-Que, who underscores the positive impact on community development and job creation.