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Thu, September 03 2026
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Your AI-powered news summary on
BPO Industry Daily
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We synthesized 7 articles so you don't have to, saving you approximately 35 minutes of reading time.
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 | Genpact's Recognition for Workplace Inclusivity Genpact has been acknowledged for its commitment to inclusivity, being named in Newsweek's America's Greatest Workplaces for Parents & Families 2026 list for the second consecutive year. This recognition highlights Genpact's initiatives such as competitive paid parental leave and flexible work options, which aim to support employees in balancing work and family life, especially amidst rapid technological changes. Jakub Vanek, COO of Genpact Americas, emphasized the importance of these efforts in creating a supportive work environment. |
Genesys Enhances Agentic Experience Platform Genesys is expanding its ecosystem for enterprise agentic experience orchestration through collaborations with Adobe, AWS, Deepgram, ElevenLabs, Meta, Salesforce, ServiceNow, and Sierra. These partnerships aim to extend the Genesys Cloud Agentic Orchestration Platform, enhancing customer experience by securely connecting AI agents with enterprise systems.
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